Privacy Policy

1. Introduction

Knight Carlotta Properties (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding all personal information shared with us.

We strictly comply with:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

• Other applicable UK privacy and data security laws

We do not misuse, share, or disclose client information in violation of any law.
We protect all client data with the highest level of confidentiality and security.

2. Our Commitment to Protecting Your Information

We take client confidentiality extremely seriously. Therefore:

• We never sell, rent, or trade your information.

• We only use your data for the purposes you have agreed to (e.g., sending property deals, processing reservations, answering enquiries).

• We only share data when necessary and always within the law.

• We require all partners (solicitors, finance partners, marketing platforms) to comply with UK data protection laws.

• We have strict internal controls to prevent unauthorised access, breaches, or misuse.

• Any employee or contractor who handles client data is bound by confidentiality obligations.

Your information is protected through encrypted systems, security monitoring, and restricted access protocols.

3. Lawful Use of Client Information (UK GDPR Compliance)

We process your data only under lawful bases:

• Consent – when you voluntarily submit your details or sign up

• Contract – when you reserve a property or engage our services

• Legitimate Interest – to deliver relevant property opportunities

• Legal Obligation – for compliance, fraud prevention, and required record-keeping

We do not collect or use any information unlawfully or beyond what you have agreed to.

4. Your Rights Under the Law

Your data is protected by law, and you have the right to:

• Access your personal information

• Request corrections

• Request deletion of your information

• Withdraw consent at any time

• Object to processing

• Request a copy of your data

• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated

We comply with all data protection requests within the legal time frame (usually 30 days).

5. Secure Storage & Protection

We use industry-standard measures to ensure your information is never compromised, including:

• Encrypted data storage

• SSL-secured website

• Restricted access to client information

• Continuous security monitoring

• Data minimisation practices (we only keep what is necessary)

• Regular security audits

We also ensure that any third-party systems we use (GoHighLevel, email platforms, analytics tools) follow strict GDPR compliance standards.

6. No Unauthorised Disclosure

We never disclose your personal information unless:

1. You give explicit consent

2. It is necessary to progress a property reservation (e.g., connecting you with a solicitor or mortgage broker)

3. It is required by law (e.g., fraud investigation)

We do not share your information with:

✘ Other investors
✘ Marketing companies outside our system
✘ Third parties who do not comply with UK GDPR
✘ Any unauthorised individuals or organisations

Your information remains confidential and protected at all times.

7. Data Retention (Legally-Compliant)

We retain your information only as long as legally required or as necessary to provide our services:

• Investor list: until you unsubscribe

• Enquiries: up to 24 months

• Property transactions: up to 7 years (legal requirement under financial/property law)

We never keep your data longer than required by law.

8. Contact Us About Data Protection

If you have questions or concerns about how your information is handled—or if you want to exercise your rights—you can contact us at any time:

📧 info@knightcarlotta.co.uk
📍 17–21 Castle St., Cardiff, United Kingdom
📞 +44 7821 493426

We will respond promptly and ensure your concerns are addressed.

2025 Knight Carlotta Properties